Effective Date: August 2, 2026
Last Updated: August 2, 2026

PC DOCTORZ ONE LLC, doing business as PC Doctorz (“PC Doctorz,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://pcdoctorzpo.com, submit a form, schedule an appointment, call or text us, visit our store, or otherwise interact with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number
  • Messages and service requests
  • Requested service information
  • Computer or device type
  • Computer brand
  • Computer components and specifications
  • Appointment information
  • Communications you send by email, phone, text, or website form
  • Other information you choose to provide

Please do not submit passwords, financial account information, Social Security numbers, or other highly sensitive information through our website forms.

Information Collected Automatically

When you visit our website, we and our technology providers may automatically collect information such as:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referring website or advertisement
  • Approximate geographic location
  • Links and buttons selected
  • Advertising and analytics identifiers
  • Cookie and similar technology information

This information may be collected through cookies, pixels, tags, scripts, and similar technologies.

2. How We Use Information

We may use collected information to:

  • Respond to questions and service requests
  • Schedule and manage appointments
  • Contact you about your computer or requested service
  • Diagnose or prepare for a computer service request
  • Provide customer support
  • Maintain records of customer communications
  • Operate, maintain, and improve our website
  • Understand how visitors use our website
  • Measure the effectiveness of advertisements
  • Prevent fraud, spam, misuse, and security incidents
  • Comply with legal obligations
  • Protect our rights, customers, business, and property
  • Send promotional communications when you have provided any consent required by law

Providing a phone number for a service request allows us to contact you about that request. It does not automatically enroll you in recurring promotional text messages.

3. Appointments and Customer Management

We use HighLevel, also known as GoHighLevel, to manage customer information, website forms, appointments, communications, and related business activities.

Information submitted through our website or appointment system may be transmitted to and stored within HighLevel. HighLevel processes this information as a service provider on our behalf.

You can learn more about HighLevel’s practices by reviewing the HighLevel Privacy Policy.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, measure advertising performance, and improve the user experience.

Cookies are small files stored on your browser or device. You can control or delete cookies through your browser settings. Blocking cookies may affect certain website features.

5. Google Analytics and Google Advertising

We use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information about your device, browser, website activity, approximate location, and interactions with our pages.

We may also use Google Ads tracking to measure advertising results, understand whether advertisements lead to website visits or service requests, and improve advertising campaigns.

Google may use cookies and similar technologies when providing these services. Information collected by Google is handled according to Google’s policies.

You can learn more through:

You may also use the Google Analytics Opt-out Browser Add-on where available.

6. Meta Pixel

Our website may use the Meta Pixel to understand website activity, measure the effectiveness of advertisements on Facebook and Instagram, create advertising audiences, and improve advertising campaigns.

The Meta Pixel may collect information such as pages visited, actions taken, device and browser details, cookie identifiers, and information about how you reached our website. Meta may combine this information with other information associated with its services according to its own policies.

You can learn more through the Meta Privacy Policy and manage certain advertising preferences through your Facebook or Instagram account settings.

7. Email and Text Communications

Service Communications

We may contact you by email, phone, or text to:

  • Respond to your request
  • Confirm or manage an appointment
  • Ask questions about your computer or service needs
  • Provide service updates
  • Follow up about completed or requested work
  • Respond to customer-support questions

These communications relate to an existing inquiry, appointment, transaction, or customer relationship.

Promotional Communications

If PC Doctorz offers promotional email or text-message programs in the future, we will send those communications only when permitted by applicable law and after obtaining any required consent.

Consent to receive promotional communications will not be a condition of purchasing goods or services.

You may unsubscribe from promotional emails using the unsubscribe instructions in the email. You may opt out of promotional text messages by replying STOP. For assistance with text messages, you may reply HELP or contact us directly.

Message frequency may vary. Message and data rates may apply. Mobile carriers are not responsible for delayed or undelivered messages.

Opting out of promotional communications will not prevent us from sending non-promotional messages necessary to respond to a request, manage an appointment, provide service updates, or complete a transaction.

8. How We Disclose Information

We may disclose information to service providers that help us operate our business, including:

  • Webflow, which hosts and operates our website and forms
  • HighLevel, which supports forms, customer management, appointments, and communications
  • Google, which provides analytics and advertising services
  • Meta, which provides advertising measurement and audience services
  • Website security, hosting, email, communications, and technical-support providers
  • Professional advisers, such as attorneys, accountants, or insurers, when reasonably necessary

We may also disclose information:

  • To comply with a law, regulation, subpoena, court order, or legal process
  • To investigate fraud, abuse, security incidents, or unlawful activity
  • To protect the safety, rights, property, or security of PC Doctorz or others
  • In connection with a merger, financing, acquisition, sale, reorganization, or transfer of business assets
  • With your direction or consent

9. Sale of Personal Information

PC Doctorz does not sell personal information for money.

Our use of advertising and analytics technologies may involve disclosing website activity, device information, or identifiers to companies such as Google and Meta. Depending on the law where you live, certain advertising-related disclosures may be legally defined as “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged.

You may manage certain advertising preferences through your browser settings, Google’s advertising controls, Meta’s advertising settings, and any cookie controls made available on our website.

10. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide and document services
  • Manage customer relationships and appointments
  • Maintain business, tax, accounting, and transaction records
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud and security incidents
  • Meet legal and regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected. We may delete, anonymize, or securely dispose of information when it is no longer reasonably needed.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, internet transmission, electronic storage system, or security procedure is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, or lost without authorization.

12. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to request that we:

  • Confirm whether we maintain personal information about you
  • Provide access to certain personal information
  • Correct inaccurate information
  • Delete certain information
  • Limit or object to certain uses
  • Stop promotional email or text communications

To submit a privacy request, email pc.doctorz@yahoo.com with the subject line Privacy Request.

We may need to verify your identity before completing a request. Certain information may be retained when required for legal compliance, transaction records, fraud prevention, dispute resolution, or other permitted purposes.

13. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information through our website, contact us at pc.doctorz@yahoo.com so we can review and delete it when appropriate.

14. Third-Party Websites

Our website may contain links to websites, profiles, maps, social media platforms, or services operated by third parties.

We do not control and are not responsible for the privacy, security, or content practices of third-party websites. Review the privacy policy of any third-party service before providing information to it.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, business practices, or legal obligations.

When we update the policy, we will revise the “Last Updated” date at the top. Material changes may also be communicated through the website or another appropriate method.

16. Contact PC Doctorz

For questions or privacy requests, contact:

PC DOCTORZ ONE LLC
Doing business as PC Doctorz
5889 S Williamson Blvd #215
Port Orange, FL 32129
Phone: (386) 308-0900
Text: (386) 248-5901
Email: pc.doctorz@yahoo.com
Website: https://pcdoctorzpo.com